Common Questions

Romtrans Express LLC offers a variety of transportation and logistics services, including freight forwarding, international shipping, customs clearance, warehousing, and supply chain solutions.

You can track your shipment through our crew in real time. You’ll receive real-time updates on the status of your cargo. For any further assistance, feel free to contact our customer service team.

Shipping rates vary based on factors such as the size and weight of your shipment, the destination, and the shipping method. For an accurate quote, please provide detailed information about your shipment to our customer service team .

Delivery times depend on the origin, destination, and the chosen shipping method (e.g., express, standard, or economy shipping). We will provide you with an estimated delivery timeline when you book your shipment.

If your shipment is delayed or damaged, please contact our customer service team immediately. We will work with you to resolve the issue, track down the shipment, or assist in filing a claim if necessary. We strive to ensure your goods are delivered safely and on time.

Yes, Romtrans Express LLC provides insurance options for your shipments to cover any potential damage or loss during transit. We recommend purchasing insurance for high-value shipments. Our team can help you select the appropriate coverage based on the type and value of the goods you’re shipping.